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Telemedicine in the Post COVID-19 World: What Employers Should Know

  • 4 Mar 2021
  • 12:00 PM - 1:00 PM
  • Live Webinar


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Save the Date for our March 4th Program

Telemedicine in the Post COVID-19 World:
What Employers Should Know

Program Description: 

There’s no turning back. As many have relied on telemedicine during the pandemic, the expectation is that virtual visits will expand. Virtual care can play a vital role in access to primary care and building a stronger, more resilient healthcare system – but only if it is treated as a means to drive greater efficiency and value. In this session industry experts will discuss:

  • The difference between “tele-doc” visits and telemedicine with your primary care doctor
  • Telehealth recommendations for policy makers.
  • How employers can advocate for right-size reimbursement and ensure equitable payment for the service provided.
  • Professional development credits are also available to attendees through RI SHRM.

This program has been submitted for HRCI credits. 


Mary Kay O’Neill, MD, MBA
Senior Clinical Advisor, Mercer’s Total Health Management Practice

Dr. Mary Kay O’Neill has been named a Senior Clinical Advisor in Mercer’s Total Health Management (THM) practice. In her new role, Dr. O’Neill will leverage clinical strategy and operations to drive Mercer’s value-based care initiatives and provide strategic advice and health care data analysis for clients primarily in the West. Dr. O’Neill has more than 30 years of health care experience. Most recently, she was Chief Medical Director at Coordinated Care in Tacoma, WA, responsible for forming strategic partnerships with community organizations and network partners and developing benefit design and services. Prior to that, she was with Regence BlueShield from 2013 to 2014, CIGNA from 2007 to 2013, and the Washington State Health Care Authority from 2001 to 2007. She graduated from the University of Washington, where she earned an MBA, an MD, and a BS in Biology.

Pamela L. Alarie 
Vice President, Human Resources, The Beacon Mutual Insurance Company

Pam joined Beacon Mutual in 2002 as the Vice President of Human Resources, and has built and organized  the company’s Human Resources Department. Pam is a member of Beacon’s Senior Management Team and  partners with other company executives and the Board of Directors to develop and execute the strategic plans  of the organization. Her specific duties include planning, implementing and evaluating human resource policies,  programs and practices. Pam also oversees facilities, safety, security, and Shared Operational Services.

Prior to joining Beacon, Pam served as Human Resources Manager for AIPSO, the RI company that is  assigned for the state’s risk market for automobile insurance. She also gained early human resources  experience as a Training and Development Specialist at American Universal Insurance Group.

Education: University of Rhode Island: Business Communications 
Boston University & Northeast Human Resources Association: Certificate in Advanced Human Resources  Management

Scott Boyd, CPCU, PHR, CCP, CBP
Human Resources Department Vice President, Amica Mutual Insurance Company

Scott is responsible for all Compensation and Benefit plans at Amica. Amica has approximately 3,800 employees across the U.S.  

Scott has been with Amica for 24 years and has worked in various capacities across the organization. He began his career in the Claims Dept, where he spent the first 10 years of his career. Over the past 14 years, he has held several positions in Human Resources at Amica, including Employee Relations roles and Compensation & Benefits roles. 

He has served as a Board Member for the Rhode Island Business Group on Health since 2011. He also currently serves as the Chair of the Personnel Board for the Town of Smithfield. 

Scott holds a B.S. in marketing from the University of South Florida. He also has his CPCU designation from The Institutes. He holds both his SHRM-CP and PHR designations. Scott also has various WorldatWork designations – Certified Compensation Professional (CCP), Certified Benefits Professional (CBP) and Work Life Certified Professional (WLCP).

Scott lives in Smithfield, RI with his wife and two children and is involved in coaching several youth sports teams in town. 

Albert D. Charbonneau
Executive Director, Rhode Island Business Group on Health

Charbonneau is a hospital executive with over 30 years of experience as the CEO/COO of urban teaching/rural hospitals and as the founding CEO of a business sponsored organization leading healthcare reform.  He spent more than half of his career working in nationally recognized health reform initiatives in Rochester, New York.  During the early part of his career, Charbonneau was one of the founding hospital CEOs participating in the Hospital Experimental Payment program (HEP).  HEP was an all-payer global budgeting experiment that eliminated fee-for-service payment to hospitals.  The General Accounting Office credited HEP with producing health insurance premiums that were 33% less than the national average 

In the later part of his career, Charbonneau was the founding CEO of the Rochester Health Commission.  In 1998, the Governor of New York recognized the accomplishments occurring under the Commission’s umbrella by appointing Charbonneau Chairman of the New York State Task Force on Health Care Quality Improvement and Information Systems, established under the Health Care Reform Act of 1996.  In 2003, the RAND Corporation recognized the Commission’s work in a report sponsored by the Robert Wood Johnson Foundation.  In 2004, the Institute of Medicine invited the Rochester Health Commission to participate in the First Annual Crossing the Quality Chasm Summit.  Charbonneau presented at the Quality Chasm Summit’s Community Organization breakout sessions and served on the Summit’s Reactor Panel.

After retiring to Rhode Island, Charbonneau was appointed Executive Director of the Rhode Island Business Group on Health (RIBGH).  Since assuming the position in 2014, RIBGH has pursued strategies illustrating cost, affordability and health system waste.

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