Human Resource Job Opportunities

Job Title: Director of Employee Experience & EEO Officer

Company Name: City of Providence

Company Address: 25 Dorrance Street, Providence, Rhode Island 02903

Job Type: Non-Union

Job Posting: COP-00024-25

Job Grade Level: A20 – A24

Salary: $88,792 – $117,996

Department: People & Culture (HR) – Department of Total Rewards

Overview

The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide equal employment opportunities to all employees and applicants for employment and prohibit hiring discrimination of any type. All City hiring decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Summary

The Director of Employee Experience also serves as the Equal Employment Opportunity Officer and reports to the Chief People Officer and the DPC Executive Leadership Team. The director leads efforts to maintain positive employee and labor relations, employment experience, manage employee engagement, addresses workplace issues, oversee investigations, leads in the design and implementation of policies and action plans to promote a supportive, equitable, and inclusive work environment through development and deployment of effective employee engagement and retention strategies.

Duties & Responsibilities - Include but are not limited to:

• The director works closely with the DPC Executive Leadership Team to develop comprehensive employee experience monitoring strategies to inform programming, learning and development programming, including analysis of surveys/data and/or focus groups to assess and monitor workplace climate in accordance with industry best
• Collaborates with the heads of Talent, DEIB, and others in the design of learning and development programming, training, other related initiatives related to harassment, misconduct, conflict resolution, mediation/ADRs, and
• Collaborates with the Chief People Officer, labor attorneys, and the City’s Administration in the continuous management of labor relations and union matters including but not limited to grievances, ADRs, arbitrations, etc.
• Responsible for developing, recommending, implementing, and managing employee relations and engagement strategies, policies and procedures, and metrics.
• Provides guidance and recommendations for resolution of issues; communicates with employees at all levels regarding employee relations concerns.
• Assists managers and supervisors in understanding and implementing policies related to performance, discipline, and related topics.
• Develops, presents, and administers the annual departmental budget for the areas applicable to the Employee Experience unit.
• Hires, train and oversee the work of Employee Experience
• Oversee Equal Employment Opportunity and/or Affirmative Action compliance programs and compiles statistical data of City departments regarding demographics of City employees.
• Assists departments in the evaluation, revision, and/or drafting of Affirmative Action (AA) and EEO plans and completes mandatory reporting.
• Investigates workplace complaints including but not limited to allegations of harassment, misconduct, and unlawful discrimination from employees based on race, gender, age, religion, national origin, sexual orientation, gender expression, genetic information, mental disability and/or physical disability.
• Receive, process, investigate and mediate workplace complaints including but not limited to harassment, sexual harassment and/or discrimination filed by City Employees.
• Maintain and disseminate information on non-discrimination and sexual harassment policies.
• Research municipal, state and national legal developments in the administration and oversight of EEO/AA programs and remain current on best practices.
• Performs other related duties as assigned

Minimum Qualifications - Knowledge, Skills & Abilities:

• Bachelor’s degree in Human Resources or a related field;
• At least five (5) years of progressive human resources experience required, including a minimum of two years of leadership experience
• SHRM-SCP, or SPHR preferred
• A combination of education, certification, and experience will be considered
• Exceptional verbal and written communication skills
• In-depth understanding of human resources and labor relations principles, practices, and procedures
• Ability to develop and maintain positive relationships with employees, elected officials, Directors, and other stakeholders
• Have a working understanding of statistical concepts and methods of data collection
• Ability to compile, research, and analyze information
• Ability to compose and present comprehensive reports
• Ability to develop, present, and administer a complex budget
• Ability to acquire a thorough understanding of the organization’s structure, policies, and administrative practices
• Proficient in Microsoft Office Suite, HR software and technology such as human capital management systems, HR information systems, or related

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at infrequent periods of time
• Must be able to transport oneself to various locations and public buildings
• Must be able to effectively understand and communicate through various methods

Applicants should apply here: https://jobs.providenceri.gov/2025/06/03/director-of-employee-experience-eeo-officer-2/

Posted 09/05/2025

Job Title: Human Resources Generalist

Company Name: Rhode Island Blood Center

Address: 405 Promenade St, Providence, RI 02908

Salary range: $75,000 -$85,000.

Overview
In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 300 employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

Responsibilities

• Talent Acquisition
• Responsible for execution of full-cycle recruitment and hiring process; requisition management, sourcing, screening, interviewing, evaluation, offer, pre-employment screening and pre-boarding activities.
• Provides counsel and guidance to managers during talent acquisition and workplace planning process.
• Identify qualified candidates through creative and unique sourcing strategies; job postings, prescreen candidates, presenting to managers, scheduling interviews and associated testing.
• Manage contractor requests, including receiving the requests, contacting staffing vendors, providing job requirements and ensure hiring managers are satisfied with the quality of candidates provided.

Employee Relations

• Manages workers compensation claims, disability claims and unemployment insurance claims by processing forms and attending appeal hearings as necessary.
• Site level leadership on employee engagement and culture programs to ensure high levels of employee retention. Collect feedback and ideas on how to improve employee morale and decrease turnover.
• Meets frequently with line managers to discuss HR topics such as policy compliance/interpretation, team dynamics, employee engagement, and other supervisory topics.
• Site level management of employee disciplinary meetings, terminations, and employee relations investigations.
• Provides site level interpretation and feedback regarding local implications of employment policies, programs and guidelines.
• Maintains compliance with federal, state, and local employment laws and regulations.
• New Employee Orientation
• Coordinates and facilitates New Employee Orientation to include scheduling, preparing new hire folders and securing presentations.
• Instructs new hires on completion of employment paperwork and benefits enrollment.
• Administers other new hire tasks such as security badge printing, parking passes, etc.
• Communicates key components of employee benefits to New Hires and staff during NEO and Annual Open Enrollment
• HR Administration
• Collects required documentation and assists with processing of new hires, leaves, compensation changes, terminations, and all status changes.
• Ensures the integrity of the HR data and timeline

Education:

Bachelor’s Degree in Human Resources, Business or related field.

Related Experience

• Minimum 3 years of broad-based HR Generalist experience including recruiting and employee relations responsibilities
• Demonstrated computer proficiency using business and HR systems

For additional information and to apply, please visit our career page: https://careers-ribc.icims.com/jobs/7334/human-resources-generalist/job

Posted 08/28/2025

Job Title: Total Rewards Manager

Company Name: City of Providence

Company Address: 25 Dorrance Street, Providence, Rhode Island 02903

Job Type: Non-Union

Job Posting: COP-00033-25

Salary: A-16 – A-20

Job Grade Level: $75,073 – $99,734

Department: People & Culture (HR) – Department of Total Rewards

Job Summary Responsible for a hybrid of operational and strategic initiatives related to municipal government benefits and compensation administration. Supports in the supervision and management of a Total Rewards staff and oversees special projects designed to calculate and project insurance costs; wellness programming, and other initiatives aimed at containing the cost and quality of the City employee and retiree health plans. Provides reports, data, and managerial oversight with recommendations as required.

Duties & Responsibilities

• Gathers and examines dense and complex financial data for purposes of strategic planning, participating in benefit vendor renewals, assisting the Chief People Officer, Deputy Chief, and Director of Total Rewards in guiding and directing labor contract negotiators.
• Conducts plan audits, benefits survey and prepares ad-hoc reporting. Compiles records and examines documents and data necessary for benefit design, strategic planning, or discovery exercises. Achieves financial objectives by working with benefits consultants to develop annual benefits budget and track and analyze experience on a monthly basis.
• Plans, organizes, directs and reviews the operations of the Benefits Division to ensure seamless customer service and compliance with complex regulatory standards.
• Maintains functional responsibility for the City’s Wellness Program. Works in conjunction with consultant, healthcare services provider and department staff to achieve the established goals and objectives of the wellness program.
• Leads team to respond to escalated benefit, payroll deduction, billing, and claims inquiries from employees and retirees.
• Leads projects and process improvement initiatives for the
• Total Rewards Department of the Department of People and
• Culture in order to create efficiencies and standardize service delivery to employees.
• Provides expert testimony by deposition and in person on behalf of the City in all benefit-related litigation including but not limited to arbitration, federal, superior and district court, fairness hearings, and mediation.
• Assists the Director of Total Rewards and leadership staff to measure, evaluate, report, design, and implement compensation plans to ensure compensation plans and packages are compliant, equitable, and effective in the retention of qualified human capital.
• Utilizes advanced skills in spreadsheet software to examine and refine data necessary to sound decision making.
• Train staff on process/procedures and quality assurance practices.
• Performs other related duties as required.

Minimum Qualifications

• Bachelor’s degree from an accredited college or university with a specialty in healthcare administration, human resources, business or public administration, finance, or a closely related field; and a minimum of five (5) years of progressively responsible management experience in health insurance administration, or a related field; or a combination of education and experience that is substantially equivalent.
• Experience overseeing a high-volume customer service delivery division to include providing coaching, support, and assistance to employees. Knowledge of self-funded and/or fully insured benefit programs.
• SHRM Certified Professional (SHRM-CP), or HRCI Certified Professional in Human Resources (PHR) certification preferred.
• Knowledge of software applications used in benefits and office administration to include HRIS, Microsoft Office, and spreadsheet software necessary to the analysis of dense and complex data for operational and decision-making purposes.
• Ability to present with clarity and competency on complicated matters relating to health benefits and pharmaceutical plans.
• Excellent written and oral communication skills.
• Ability to organize and manage projects.
• Experience managing and prioritizing workload and competing priorities.
• Experience managing employees ranging in technical skills and scopes of work.
• Strong project management and organizational abilities.

Applicants should apply here:  https://jobs.providenceri.gov/2025/08/13/total-rewards-manager/

Posted 08/282025

Job Title: Payroll and Benefits Manager

Company Name: Rhode Island Community Food Bank

Company Address: 200 Niantic Ave, Providence, RI 02907

Salary: $60,000 - $70,000 |  Full Time/Non-Exempt

Mission:
To improve the quality of life for all Rhode Islanders by advancing solutions to the problem of hunger.

Vision:
We envision a state where no one goes hungry.

Diversity Statement:
The Rhode Island Community Food Bank embodies diversity, serving every part of our state and engaging people from all communities and backgrounds in our work. We are an open and inclusive organization that welcomes, respects, and values all people. Diversity strengthens our organization, so we take responsibility for attracting employees, volunteers, and supporters with diverse identities and life experiences. When we seek out, recognize, and cultivate diversity within our staff, we create an enriched and more inclusive work environment. Ultimately, it is our collective wisdom that enables us to achieve our mission with creativity and compassion.

Nature and Scope of Position:
The Payroll and Benefits Manager is responsible for the accurate and timely processing of payroll and the administration of employee benefit programs. This role plays a critical part in supporting employees throughout the employment life cycle, managing payroll, benefits enrollment, HRIS data integrity, and onboarding processes. The Manager ensures compliance with applicable federal and state regulations and delivers exceptional customer service to staff on payroll and benefits matters.

Reporting to the Director of Human Resources, this position supports daily HR operations with a focus on payroll processing, benefits coordination, and HRIS management through ADP Workforce Now. The incumbent coordinates the annual benefits open enrollment process and provides ongoing assistance to employees regarding benefits. This position also oversees onboarding procedures, including drug testing for drivers, background checks for new hires, and enrollment of new employees in ADP, Employee Navigator, American Funds, and Reliance Life Insurance

Principle Responsibilities and Essential Functions:

Payroll and HRIS Management (ADP Workforce Now)

• Serve as the subject matter expert for ADP Workforce Now across Payroll, Benefits, and related functional areas.
• Administer biweekly payroll processing, ensuring accurate calculations for bonuses, retroactive pay, garnishment, merit increases, promotions, and other earnings or deductions.
• Oversee timely processing of 401(k), HSA, and FSA contributions.
• Maintain in-depth knowledge of Federal and RI State payroll tax rules and regulations.
• Manage year-end payroll activities, including W-2s, 1095s, and required tax filings.
• Ensure timely and accurate submission of employee timecards and resolve discrepancies in a timely manner.
• Generate and analyze standard and ad hoc reports for payroll, benefits, compliance, and management requests.
• Oversee the secure storage and accuracy of payroll records to meet audit and legal standards.
• Track and report Paid Time Off, overtime, and other key payroll and HR metrics.
• Train HR and Finance teams on ADP system functionality to optimize usage and self-service capabilities.
• Manage data integrations between ADP and third-party benefit vendors to enhance data accuracy and streamline processes.
• Maintain accurate employee data in the HRIS across the full employee life cycle, ensuring data integrity, compliance, and timely updates.
• Partner with the Director of HR to manage system upgrades, troubleshoot issues, and ensure optimal system performance.
• Stay current on system updates and evolving features to continuously improve HRIS and payroll operations.

Benefits Administration

• Administer all employee benefit plans including medical, dental, vision, FSA, HSA, COBRA, life, disability, and 401(k).
• Manage benefits enrollment, changes, and terminations using Employee Navigator, American Funds, and Reliance Life.
• Manage the annual open enrollment process and communicate plan changes to staff.
• Provide year-round support for benefit-related inquiries and claims.
• Ensure compliance with ACA, ERISA, IRS, OSHA, FMCSA, and other applicable regulations.
• Partner with the Director of HR to analyze benefit utilization and recommend improvements or plan changes.
• Oversee all mandated compliance reporting related to benefits.
• Manage employee benefit education, including 401(k) sessions with SRP Advisors and training on available benefit programs.
• Prepare annual 401(k) census, participate in surveys, and ensure timely distribution of required minimum distributions (RMDs).

General HR Administration Support

• Manage monthly staff meetings and liaise with host departments.
• Facilitate onboarding processes, including background checks, drug testing, system enrollment, and paperwork.
• Manage both physical and digital filing systems for HR documentation, ensuring timely, secure, and efficient access to employee records and sensitive information in HRIS, physical files, and benefits systems.
• Coordinate employee communications, benefits training, and wellness initiatives.
• Partner with hiring departments to ensure resources and equipment are ready for new hires.
• Collaborate with the Director of HR and committee chairs to organize staff training, workshops, and employee events (e.g., holiday and summer outings).
• Support the annual Performance Management Program, ensuring all steps are completed by managers and directors.
• Schedule, attend, and take minutes for the Human Resources Committee.
• Perform other duties as assigned.

Qualifications:

• Bachelor’s degree and a minimum of 3 years of experience in payroll and benefits administration, or an equivalent combination of education and experience.
• Strong expertise in ADP Workforce Now (or comparable HRIS/payroll system) is required.
• In-depth understanding of payroll processing, payroll taxes, HRIS systems, and benefits administration required.
• Exceptional attention to detail and strong organizational and time management skills.
• Excellent interpersonal and communication abilities, with a focus on customer service.
• Proven ability to handle confidential information with discretion.
• Proficiency in Microsoft Excel, Word, and PowerPoint. Experience with ADP DataCloud or similar reporting tools is preferred.
• Demonstrated initiative and ability to work collaboratively in a team-oriented, diverse environment.
• Commitment to diversity, equity, and inclusion, and alignment with the mission of the Rhode Island Community Food Bank.

Please apply through the online job posting: ADP WFN Payroll&Benefits Manager

Posted 06/13/2025